Employee Experience: Develop a Happy, Productive and Supported Workforce for Exceptional Individual and Business Performance

Employee Experience is an essential resource for improving experiences at work, and HR professionals need to design and embed it throughout an organization's processes and culture. The second edition features evidence-based research on the most common challenges experienced globally and how a holistic approach to employee experience can solve them.

Format: Paperback / softback
Length: 216 pages
Publication date: 03 November 2022
Publisher: Kogan Page Ltd

In the ever-evolving world of increasing stress and relentless change, the task of supporting and nurturing employees has become increasingly challenging. However, there is a powerful tool at our disposal: Employee Experience (EX).

Employee Experience is a vital resource that holds the key to enhancing the experiences of individuals within organizations. To cultivate top-performing employees, HR professionals must transcend ad-hoc engagement initiatives and embrace a holistic approach that permeates an organization's processes and culture. This journey begins from the moment an employee encounters a job advertisement and extends until their departure from the company.

Employee Experience encompasses a comprehensive framework that guides HR teams in building experience capabilities and effectively communicating, sustaining, and evolving the employee experience. It also delves into the utilization of networks, nudges, and technology to amplify the impact of EX.

The second edition of this invaluable resource is packed with evidence-based research, shedding light on the most prevalent challenges faced globally. By adopting a holistic approach to EX, organizations can overcome these challenges and achieve remarkable success.

Furthermore, the book provides updated coverage of critical questions that should be asked of data to prioritize people and their experiences at the heart of the organization. It includes captivating case studies that showcase real-world applications of EX principles, demonstrating how organizations of all sizes can unlock the full potential of their workforce and drive performance, productivity, and profits to new heights.

Packed with practical tools, tips, and advice, this book serves as a comprehensive guide for HR professionals and leaders seeking to elevate the employee experience. It empowers organizations to create a culture that fosters engagement, motivation, and a sense of belonging, leading to a more productive and fulfilling workforce.

By prioritizing Employee Experience, organizations can not only enhance the well-being of their employees but also position themselves as leaders in their industry, attracting top talent and achieving sustainable growth. So, let us embrace the power of EX and embark on a journey toward a workplace that truly values and invests in its people.

Weight: 336g
Dimension: 225 x 234 x 15 (mm)
ISBN-13: 9781398607682
Edition number: 2 Revised edition